frequently asked questions
Q
How can I be 100% sure ProFarma Express is legal?
A
ProFarma Express is registered as an internet pharmacy with the General Pharmaceutical Council. You can review our registration details online.
Q
Do I need a prescription to order?
A
A prescription is required to order prescription-only medicines. The OTC (over-the-counter) medication can be ordered online.
Q
Can I use an existing prescription?
A
We accept all types of prescriptions. In case you do not have a prescription we offer a free online consultation service from our highly trained doctor.
The online consultation service is FREE of charge.
PLEASE NOTE: WE DO NOT SELL CONTROLLED SUBSTANCES.Q
Is the packaging discreet?
A
Yes, we only use plain, discreet packaging without any branding or labels.
Q
Is the service confidential?
A
Your medical data and order history is completely confidential and can only be seen by our pharmacy staff and prescribers.
Q
What will appear on my bank statement?
A
When you pay by credit/debit card, payments will be shown on your statement under the name Profarma Direct LTD.
Q
How can I pay for my order?
A
We accept only Visa/Mastercard debit and credit cards.
Q
Will my GP be informed of my treatment?
A
We will not contact your doctor or pass on any information about you to any third party.
Q
What do I do if I experience side effects?
A
Contact your GP or emergency services immediately if side effects are severe.
Q
Which countries do you deliver to?
A
We deliver worldwide.
Please note: We can only deliver medicines to countries in which that medicine is already registered.
Contacting profarma express
Our support center 24/7
info@profarmaexpress.com
